Program Support Assistant (Caregiver Support Program/VISN Centralized Eligibility Team (CET)
Duties and responsibilities include, but are not limited to:
Provides operational support to the CET members and perform the full range of clerical, business, and administrative duties that ensure an efficient and effective PCAFC review process. Handles numerous requests for information such as status of reports, suspense dates, etc. for matters requiring compliance and similar information on behalf of the CET. Ensures accurate, timely and consistent entry of information into appropriate databases(s). Assist the team to ensure the secure transmission and receipt of documents needed to make eligibility, tier level, discharge, and appeal determinations for the PCAFC comply with VHA privacy rules. Acts as timekeeper for CET and back up to CMO office, maintaining time and leave records as needed and directed by position supervisor. Responsible for adpac duties and PIV sponsorship for caregiver team and support of CMO office Collects and categories of all personnel workload and fiscal reports, as required by the program and as directed by position supervisor. Work Schedule:
Monday through Friday, 8:
00 am - 4:
30 pm Telework:
Not Eligible Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (Caregiver Support Program/VISN Centralized Eligibility Team (CET)/PD110850 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/13/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as:
Ability to operate a variety of standard office and VA computer programs and data bases to include Microsoft Office suite products such as Excel, PowerPoint, Access, Word, SharePoint. Knowledge of general office procedures including filing systems, VA correspondence formats, and clerical practices. Respond orally and in writing to customer inquiries regarding programs, policies, procedures, and methods. Negotiate with internal and external customers. Organize wide array of work and track deliverables, projects, and deadlines. Note:
Education is not normally substituted for experience for this occupational series and grade level, but As graduate education (masters) may be credited in those few instances where the graduate education is directly related to the work of the position. (Transcripts Required) You will be rated on the following Competencies for this position:
Administration and ManagementClericalComputer SkillsProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary and is performed by sitting, standing, bending, and stooping. The employee is required to obtain records from files, and carry files, manuals, and other light objects. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Provides operational support to the CET members and perform the full range of clerical, business, and administrative duties that ensure an efficient and effective PCAFC review process. Handles numerous requests for information such as status of reports, suspense dates, etc. for matters requiring compliance and similar information on behalf of the CET. Ensures accurate, timely and consistent entry of information into appropriate databases(s). Assist the team to ensure the secure transmission and receipt of documents needed to make eligibility, tier level, discharge, and appeal determinations for the PCAFC comply with VHA privacy rules. Acts as timekeeper for CET and back up to CMO office, maintaining time and leave records as needed and directed by position supervisor. Responsible for adpac duties and PIV sponsorship for caregiver team and support of CMO office Collects and categories of all personnel workload and fiscal reports, as required by the program and as directed by position supervisor. Work Schedule:
Monday through Friday, 8:
00 am - 4:
30 pm Telework:
Not Eligible Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (Caregiver Support Program/VISN Centralized Eligibility Team (CET)/PD110850 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/13/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as:
Ability to operate a variety of standard office and VA computer programs and data bases to include Microsoft Office suite products such as Excel, PowerPoint, Access, Word, SharePoint. Knowledge of general office procedures including filing systems, VA correspondence formats, and clerical practices. Respond orally and in writing to customer inquiries regarding programs, policies, procedures, and methods. Negotiate with internal and external customers. Organize wide array of work and track deliverables, projects, and deadlines. Note:
Education is not normally substituted for experience for this occupational series and grade level, but As graduate education (masters) may be credited in those few instances where the graduate education is directly related to the work of the position. (Transcripts Required) You will be rated on the following Competencies for this position:
Administration and ManagementClericalComputer SkillsProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary and is performed by sitting, standing, bending, and stooping. The employee is required to obtain records from files, and carry files, manuals, and other light objects. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$43,251 to $56,222 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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